1. INTRODUCTION

Welcome to Tsunami, a hemp marketplace operated under Global Motion Holdings LLC. By accessing or using our website you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our Services.

2. REFUND POLICY

Damaged Items – If any items arrive damaged, you may request a replacement within 7 days of delivery. Submit your request through our Contact Us page with a description of the issue and clear photos of the damage. Replacements are subject to product availability.

(See the full “Tsunami – Refund, Cancellation & Delivery Policy” for details.)

3. CANCELLATION POLICY

Product Order Cancellation – Individual product orders can be canceled only if the request is received before the order is processed and shipped.

Process – Log in to your account or use the Contact Us page to submit cancellation requests. A confirmation email is sent once cancellation is completed.

Refunds Upon Cancellation – Because all sales are final, canceling does not generate a refund for previously billed items.

4. DELIVERY POLICY

We ship to the address provided at checkout. Please ensure all details are accurate.

Incorrect Address – Tsunami is not responsible for packages sent to incorrect addresses. Returned packages may be re-shipped at your expense.

Failed Deliveries – Additional shipping fees apply to re-send returned packages.

Delivery Timeframe – Varies by location and carrier; tracking information is provided once an order ships.

Delivery Schedule – Carriers operate on business days only and do not deliver on U.S. federal holidays.

Risk of Loss – Title and risk of loss transfer to you once the carrier accepts the package.

5. BILLING CYCLES & TAXES

Applicable taxes are calculated and added at checkout.

6. AGE VERIFICATION & LEGAL COMPLIANCE

• You must successfully complete age verification to purchase hemp products.

• You are responsible for complying with all federal, state, and local laws governing the purchase, possession, and use of hemp products.

7. USER RESPONSIBILITIES

• Maintain the confidentiality of your account credentials.

• Provide accurate, current information when creating an account or placing orders.

8. INTELLECTUAL PROPERTY

All content on this website—including text, graphics, logos, images, and software—is the property of Global Motion Holdings LLC or its content suppliers and is protected by international copyright laws.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tsunami and Global Motion Holdings LLC are not liable for any direct, indirect, incidental, or consequential damages arising from your use of—or inability to use—our website, Services, or products, even if advised of the possibility of such damages.

10. CHANGES TO TERMS

We may update these Terms and Conditions at any time. Updated versions will be posted on with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the updated Terms.

11. CONTACT INFORMATION

All inquiries regarding these Terms and Conditions must be submitted through the Contact Us page We aim to respond within a reasonable timeframe as required by applicable law.